FAQ

We believe that something as seemingly simple as nail polish can offer true embodiment and transformation. It might just be a little bit of color, but it’s a major boost that can make you feel all kinds of ways—from a put-together pink to a wild-hearted purple to a fiercely jubilant orange, they are moods for the making.

Many toxic chemicals that go into consumer beauty products are not banned in the USA. Unfortunately that means we are oftentimes left to regulate for ourselves which products are actually safe enough to use and which ones we should avoid. Our nail colors are mindfully made with safe formulations that do not contain these 21 ingredients commonly linked to toxicity

Our products are Leaping Bunny certified which means they are never tested on animals.

We never use synthetic fragrances. Fragrance used in our polish formulas is ISO 9235 certified, which means it is made from aromatic, natural raw materials and has met compliance standards for natural fragrances. This ensures that our fragrances are free of petrochemicals, solvents, and dyes.

All of our products are made in the USA and we hold all of our suppliers, labs, and manufacturers to the highest-quality standards of Good Manufacturing Practices.

We put so much intention and care behind every product—each color tells a story, our non-toxic ingredients are naturally nourishing, our formulas are long-lasting, and we are driven by sustainability from our packaging to our practices. Above all, each little bottle contains great big joy for everyone who wants it. All are welcome, all are celebrated.

All of our products are thoughtfully designed with sustainability top of mind. Our packing components are made from recycled materials and can be composted after delivery. We aim to keep raw materials in use as long as possible, and have created refillable options where we can. It’s no longer a choice, it’s a responsibility.

Giving back is paramount to what Liberation Nails is about. We donate one percent of sales of Liberation Nails products to Project Color Corps, a non-profit organization using color as a change agent to infuse a sense of equity, well-being, and energy into under-resourced neighborhoods nationwide. Our belief in the transformative power of color is the same, they just work with paint instead of polish, and much larger brushes.

Our mailer boxes and shipping labels are made from certified-recycled and -compostable materials. That means you can put the entire outer box with the labels into your home compost. Don’t have one? No problem, you can keep these materials in use by putting them into your regular recycling bin.

The inner packaging is made from certified-recycled materials and can be put into your recycle bin so they can have another life.

You can reach out to us at hello@liberation-nails.com. If any of your questions haven’t been answered or you need help, let us know.

Let us know as soon as possible, and definitely within 30 days of placing your order. Reach out to hello@liberation-nails.com and we will assist!

We do everything we can to process orders same- day. Because of shipping cut off times, orders received after 2pm PT on weekdays and Fridays are processed the following business day. Due to the flammable nature and therefore “hazardous” shipping status of our products, all orders are shipped via ground freight from California. After your order is processed, it can take up to 5-7 days to arrive, depending on your location. We happily offset our carbon emissions on every order, at no extra charge to you.

When you spend $50 or more, you get free shipping automatically applied at check out.

At this time, we only ship to locations within the USA. Unfortunately, we can’t ship to APO/FPO boxes. We do not ship internationally.

Due to the nature of our products, all of our nail polishes, nail treatments and removers, and any sale items are final sale. Items in bundles cannot be returned as separate items.

If there is an issue with your order, such as an incorrect or damaged item, please get in touch with us within 30 days of placing your order at hello@liberation-nails.com.

Without proof of delivery, we are unable to replace or reimburse customers for lost items or packages.

Send us a message at hello@liberation-nails.com